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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derick Fan

Derick Fan

October 31, 2024

5  out of  5
rating by Derick Fan
"I recently worked with Manager Sid on my insurance needs, and his professionalism was outstanding. He took the time to understand my situation, provided clear guidance, and ensured I was informed on all options. Sid’s expertise and dedication to customer satisfaction were greatly appreciated. Highly recommend!"
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LANEY DARLING

October 8, 2024

5  out of  5
rating by LANEY DARLING
"We recently got our first electric car & have been shopping around for different insurance policies and was happy to find that State Farm was the most cost efficient compared to other companies. We had the pleasure of working with Dennis Wang! We've been with another company foreverrrrr & was hesitant on switching over. But Dennis made our transition so smooth. He was so knowledgeable and really went out of his way to make sure we got the best rate for the needed coverage. Ironically, I had an incident as soon as we switched over and I don't know what I would've done without him! I don't speak insurance so l'm glad he does (: I was so stressed and distraught but he helped me file my claim and got me situated immediately. Highly recommend!"
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Ying Liu

July 12, 2024

5  out of  5
rating by Ying Liu
"Nice staffs and detailed instructions on every inquiry."
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Z Ken

July 11, 2024

5  out of  5
rating by Z Ken
"专业耐心的经纪,帮我处理了各种难题,感谢🙏🏻"
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Denny Liu

July 10, 2024

5  out of  5
rating by Denny Liu
"I cannot recommend Vivian at State Farm highly enough! From the moment I reached out, she was attentive, professional, and incredibly knowledgeable. Vivian took the time to thoroughly understand my needs and provided tailored insurance solutions that fit perfectly. She explained everything in clear, easy-to-understand terms and made the entire process seamless. Her dedication to exceptional customer service and her genuine care for her clients truly set her apart. If you're looking for an insurance agent who goes above and beyond, Vivian is the one you want!! SHES THE BEST!!!"
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Vivian Ta

July 10, 2024

5  out of  5
rating by Vivian Ta
"Will and his team are always available when I need them, I recommend"
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A Z

July 22, 2022

5  out of  5
rating by A Z
"I have been insured here for five years, my agent is expert and active, he is always on call so that I can find him by anytime. I love my agent."
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Chow Shawn

July 22, 2022

5  out of  5
rating by Chow Shawn
"Good place, Willian is super helpful. Get your insurance here"
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Ken Z

July 22, 2022

5  out of  5
rating by Ken Z
"跟了state farm保险很多年,一开始就是跟贤哥 sign up,每次有理赔都及时处理。因为贤哥的尽责,现在车和房子,人寿保险都在这里投保。也会经常推荐这样可靠的保险公司给亲友。"
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lin song

July 22, 2022

5  out of  5
rating by lin song
"车子 房子的保险一直跟这个店的Sid 买,回复问题很及时 可以说24小时在岗 哈哈哈 都说State farm的保险是最贵的 但同时也是占市场份额最大的 是什么原因呢?就是因为服务到位!保险的最终目的就在于理赔阶段毫无阻力,公司实力雄厚再加上专业热情的agent,这就是我认为保险行业的标杆了!推荐五颗星!有事儿记得找Sid!👍"
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Kawa He

March 17, 2022

5  out of  5
rating by Kawa He
"Highly recommend! Sid is the best! I just got a minor accident last week, he called the insurance company and found a nearby body shop for me, answers my every single question in detail. If you guys looking for someone really helpful, do not hesitate, Sid is here for you!!"
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Jess Ali

March 22, 2021

1  out of  5
rating by Jess Ali
"Horrible Service, changed my insurance without consulting to give me less coverage AND charged me at the same rate for 2 years!!! It took me to be in an actual accident to be made aware of his deceit and fraud. Truly a con-man with no morals and a fraud ROACH . Avoid at ALL COSTS!!!!!!!!"
We responded:
"Hi Jess, We had issues with our Google business access, so this review has just come to our attention. We take integrity very seriously at our agency. Our systems prevent us from manipulating prices, so any State Farm agency that you go to will have the same prices for specific coverages. Our team also has not heard of any complaint about this. Additionally, we have looked into our records, and could not locate a customer with your name being insured at our agency. Perhaps you have mistaken us for another agency. Feel free to reach out, as we want to have your situation resolved. If you feel that you may have been overcharged, we may be able to help you with that. Contact us anytime, we are here for you."
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Will H

May 23, 2020

1  out of  5
rating by Will H
"If you want quality and friendly services, DO NOT use this office. Personally, I am a pretty easy going, laid back person but I found the staff working at this office extremely difficult to deal with. I will never recommend this office/business to anyone nor my family members and friends to visit or buy any insurance policies or financial investment packages from them. I will make sure all my friends and family member knows about my poor personal experience with them. I am saying this from my own personal experience dealing with multiple individuals here at this office/business"
We responded:
"Hi Will, thank you for your review. We take our customer service very seriously, and are sorry that you did not receive the service that you expected. We are always working to improve our systems and to meet customer expectations. It’s very uncommon that our clients feel this way, so I would invite you to give our agent a call so that we can improve and do better next time."
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Joe Bailey

January 7, 2020

5  out of  5
rating by Joe Bailey
"I was hesitant about buying an insurance plan due to my financial circumstances. That's when I met William, and he was able to walk me throughout the entire process so that I was able to understand all the logistics. At the end of the day, I came out of his agency as one of his new clients."
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Elton Fong

January 7, 2020

5  out of  5
rating by Elton Fong
"I have been very impressed with Williams's thorough and professional presentations and extensive knowledge. I have referred him to friends, clients, and family members and they have all had great experiences working with him. I feel very grateful to have someone like him in my corner!"
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Elton Fong

January 7, 2020

5  out of  5
rating by Elton Fong
"He provides courteous, efficient service in a timely way. He was extremely thorough, and kept the whole process streamlined."
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Eric Xie

January 7, 2020

5  out of  5
rating by Eric Xie
"You can tell how much William genuinely cares about his clients. He went out of his way to help me get the best rate and I ended with something I could afford even as a new driver."
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Raymond Zheng

January 7, 2020

5  out of  5
rating by Raymond Zheng
"William Hsu has been an outstanding State Farm Insurance Agent. Coming from a client with zero experience on which insurance company to choose from, I am glad I came across William at State Farm and gained the help I needed in saving. William puts in the effort to help out with all his client’s needs in a mannered and professional way. I would recommend anyone who have zero experience in insurance to chat with William and gain a little background info about State Farm."
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abraham maslow

January 6, 2020

5  out of  5
rating by abraham maslow
"Very quick and efficient. It took him less than a 48 hours to get me an amazing quote. He is honestly the best agent I have worked with. No conflict or issues, I was able to get the rate I was looking for"
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Gordon

December 28, 2019

5  out of  5
rating by Gordon
"This agency helped me renew my insurance and they did it fast. This agency is very efficient and that’s what I was looking for."
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Elaine Zhen

December 28, 2019

5  out of  5
rating by Elaine Zhen
"I called asking for advice with my car after getting into an accident and the agency took the time to explain every detail I need to know in order to deal with my accident. The agency was very helpful and I resolved my issues."
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Jake Zabrinsky

December 28, 2019

5  out of  5
rating by Jake Zabrinsky
"Renewing policies and finding a better insurance plan was easy thanks for William. He took the time to explain in depth and to go through the possible policies that would work best for me. He was very attending to my needs and questions. You can rely on him when you need help."
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Philman Tjong

December 28, 2019

5  out of  5
rating by Philman Tjong
"Tried and true time after time. William is a very welcoming individual and has the patience to answer all your questions. I don't know much about insurance but going to him made me feel at ease. You can rely on him for help and expertise."
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Tiffany Ma

December 28, 2019

5  out of  5
rating by Tiffany Ma
"This agency was fast and very caring with handling my insurance. I was able to get in and out of the agency very quickly."
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Lee Kevin

December 19, 2019

5  out of  5
rating by Lee Kevin
"William is probably one of the best insurance agent that I have found so far. I am very grateful for the quality services that I have received from him. He is definitely very knowledgeable and knows what his talking about. My whole family already transferred over. Thank you Williams!"